KYC/AML Addendum
Last updated: February 10, 2026
This KYC/AML Addendum ("KYC Addendum") applies only to the extent Customer enables, accesses, purchases, or uses any identity verification, KYC/AML, sanctions screening, PEP screening, document verification, or related services offered by H33 ("KYC Services"). Capitalized terms not defined here have the meanings in the Terms.
1. Scope; Third-Party Providers
1.1 KYC Services
KYC Services may include identity verification, document verification, sanctions screening, PEP screening, and credential issuance workflows.
1.2 Third-Party Providers
KYC Services may rely on third-party identity verification and screening providers ("KYC Providers"). KYC Providers are independent third parties; H33 does not control their datasets, methodologies, or decisions.
2. Roles; Compliance Responsibility
2.1 Customer is Responsible Party
Customer is solely responsible for determining whether it must comply with any KYC/AML, financial services, money transmission, MSB, broker-dealer, or similar regulatory obligations, and for implementing a compliance program appropriate to its business.
2.2 No Delegation of Legal Duty
Customer acknowledges KYC Services are a tool and do not transfer Customer's legal obligations to H33.
2.2(a) Regulated Activity Determination. Customer is solely responsible for determining whether its use case constitutes a regulated financial activity (including money transmission, MSB activity, or other regulated services). H33 does not operate Customer's financial workflows and does not assume Customer's compliance obligations.
2.3 No Legal/Regulatory Advice
H33 does not provide legal, compliance, financial, or regulatory advice.
3. Customer Obligations
Customer will:
- provide required end user notices and obtain required consents for collection and verification;
- submit only data Customer is authorized to process;
- ensure accuracy of information provided;
- maintain policies and procedures for handling false positives/negatives, escalations, and adverse action where applicable; and
- comply with sanctions, export controls, and all applicable laws.
4. Results; No Guarantee
4.1 Probabilistic/Database Limits
KYC Services may return results based on third-party data sources, heuristics, or matching. Results may be incomplete, outdated, or inaccurate.
4.2 No Guarantee
H33 does not guarantee that KYC Services will identify every risk, fraud attempt, sanctioned party, or high-risk user, or that results will satisfy any regulator, auditor, bank, or counterparty.
4.3 Customer Decisioning
Customer is solely responsible for its decisioning and actions taken based on KYC results.
5. Fees; Billing; No Refunds
5.1 Pricing
KYC Services are priced separately at the rates shown in Documentation, pricing pages, or the applicable Order Form.
5.2 Non-Refundable
KYC transaction fees are non-refundable, including where a verification is inconclusive, requires re-check, is rejected due to poor input quality, or returns an adverse result, except where required by law or due to a verified platform error (credit adjustment only).
6. Data Handling; Retention
6.1 Data Submitted
Customer is responsible for the data submitted for KYC Services. H33 may transmit necessary data to KYC Providers to perform the KYC Services.
6.2 Retention
Retention of KYC requests/results will follow the Terms, Documentation, and any applicable DPA/Privacy Policy, subject to legal holds and provider constraints.
7. Prohibited Uses
Customer may not use KYC Services:
- for unlawful discrimination, employment screening, housing decisions, or credit eligibility determinations unless expressly permitted and compliant with law;
- to violate privacy rights;
- to facilitate sanctions evasion or money laundering; or
- in any manner prohibited by the Terms or applicable law.
8. Indemnity (KYC-Specific)
Customer will defend and indemnify H33 from claims arising from:
- Customer's failure to provide required notices/consents;
- Customer's decisioning or adverse actions;
- Customer's noncompliance with AML/KYC laws; or
- Customer's misuse of KYC results.
9. Disclaimers
KYC SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." H33 DISCLAIMS ALL WARRANTIES REGARDING ACCURACY, COMPLETENESS, OR FITNESS OF KYC RESULTS FOR ANY PARTICULAR COMPLIANCE OBLIGATION.
10. No Expansion of Liability
This KYC Addendum does not expand H33's liability or Customer remedies beyond the Terms, and the Terms' limitations of liability apply.
Questions about this KYC/AML Addendum?
Contact our legal team at legal@h33.ai